Refund Policy
Our Refund Policy
At Éclat-Moi, we understand that customer satisfaction is of utmost importance. Therefore, we have a clear and transparent refund policy in place. If the product arrives damaged or does not meet the description, or if the product arrives after 7 business days, we are here to assist you. Please contact us within 30 days of the purchase date to discuss the issue, and we will strive to respond promptly and resolve the matter to your satisfaction.
Refund Policy Details
Our refund policy is designed to ensure that our customers have a positive experience when shopping with us. It outlines the terms and conditions under which refunds are provided, aligning with consumer protection laws and regulations. We are committed to upholding the highest standards in customer service and satisfaction.
What's Covered in Our Refund Policy
Our refund policy covers various aspects such as the timeframe for refund requests, whether the refund is full or partial, and the conditions under which customers are eligible for a refund. We aim to make the refund process as seamless as possible for our valued customers.